Business Process Improvement Specialist
1 day ago
- The Business Analyst will undertake a comprehensive review of business processes to identify areas for improvement and implement changes that enhance organisational efficiency.
- Prioritisation of high-impact / high-cost processes to optimise.
- Facilitate workshops with staff to understand and develop current state process maps, whilst building the future state requirements.
- Coach and assist staff in business improvement tools, techniques, and methodologies to build organisational capability.
- Assist with implementation of organisational process governance and ensure compliance with relevant policies and procedures.
- Capture and document Council Processes in a central shared repository to improve transparency and accountability.
- Provide guidance and advice into policy and procedures based on outcomes of business improvement initiatives.
- Assist with software procurement processes if applicable and liaising with vendors / suppliers to ensure best value for money.
- Develop a program of work to capture, design, and improve organisational processes to drive continuous improvement.
- Assist with and in some instances, project manage and deliver key improvement opportunities as directed.
- Demonstrated interpersonal and communication skills, particularly in the provision of expert and high-quality advice and recommendations to senior management, facilitation of continuous improvement workshops, and engaging staff with process and task analysis.
- Proven experience in training/coaching business process improvement tools & methodologies.
Key Requirements:
- Excellent interpersonal and communication skills.
- Proven experience in training/coaching business process improvement tools & methodologies.
- Able to facilitate workshops and provide guidance and advice to senior management.
- Ability to develop and implement business improvement initiatives.
- Strong analytical and problem-solving skills.
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