Store Experience Leader
2 weeks ago
About the Role
We are seeking a highly motivated and experienced Store Experience Leader to join our Smiggle team in Morley. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and leading a high-performing team.
The ideal candidate will have previous leadership experience, preferably in retail, and be able to provide genuine and unique customer experiences. They will also have the ability to coach and develop their team, providing praise and improvement feedback where needed.
In this role, you will be responsible for creating a great store experience for all customers, driving sales with your team to achieve targets and KPIs, and maximizing every sales opportunity to achieve both individual and store sales targets. You will also be responsible for developing, training, and succession planning your team to increase productivity, creating a safe working environment for your team and customers, and daily management of stock to minimize stock loss and maximize sales.
Salary: $65,000 - $80,000 per annum, depending on experience
Benefits: Structured 3-month training plan with Buddy Manager support, development plans to support ongoing growth, competitive pay, monthly incentives, 50% staff discounts on Smiggle product, dedicated leadership training, internal career opportunities across 7 brands and over 1,000 retail outlets, flexible roster options, and the opportunity to join an international brand.
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