Senior Relationship Builder

4 days ago

Sydney, New South Wales, Australia beBeeAccount Full time

Ideagen is seeking a proactive Account Manager to nurture and grow relationships within our digital sales team. You will be responsible for managing the customer journey—driving retention, expansion, and success—while collaborating across teams to deliver value through our SaaS solutions.

Key Responsibilities:
  • Manage and grow mid-market client relationships, focusing on retention and revenue expansion.
  • Own the full sales cycle—from onboarding to upselling and renewals.
  • Maintain accurate and visible sales pipelines using Salesforce and HubSpot.

To excel in this role, you must have experience leading high-performing account management or customer success teams in B2B SaaS, as well as a deep understanding of pricing strategies and renewal mechanics.

Requirements:
  • Experience leading high-performing account management or customer success teams in B2B SaaS.
  • Understanding of pricing strategies and renewal mechanics.
  • Ability to engage with senior stakeholders confidently.
  • Data-driven, commercially minded, and capable of cutting through noise.
About the Role:

This is an excellent opportunity to leverage your skills and experience in a dynamic and innovative environment. If you are passionate about strategic partnerships and supporting SMEs, we encourage you to apply.

Next Steps:

If your application aligns with the role's requirements, our Talent Acquisition team will contact you to guide you through the next steps. Please inform us of any reasonable adjustments needed during the process by contacting us confidentially.

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