Senior ServiceNow Implementation Specialist

4 weeks ago

Sydney, New South Wales, Australia XPT Software Australia Pty Ltd Full time
Job Description

XPT Software Australia Pty Ltd seeks a highly skilled Senior ServiceNow Implementation Specialist to lead the implementation of our ServiceNow platform. As a key member of our team, you will be responsible for driving the successful delivery of ServiceNow solutions, working closely with stakeholders across the organization.

Key Responsibilities:
  • Develop and implement tailored ServiceNow solutions to meet business needs, leveraging expertise in ITSM, ITOM, Performance Analytics, and GRC modules.
  • Collaborate with cross-functional teams to streamline service delivery, enhance data flow, and improve automation capabilities through ServiceNow integrations.
  • Provide ongoing support for implemented solutions, ensuring optimal system performance and addressing issues promptly.
  • Liaise with stakeholders to understand their needs and tailor solutions accordingly within the ServiceNow platform.
Requirements:
  • Practical experience with implementing ServiceNow applications, including ITSM, ITOM, Performance Analytics, and GRC.
  • Proven track record of delivering complex ServiceNow projects, with a focus on timely and within-budget completion.
  • Strong analytical and problem-solving skills, with the ability to identify areas for process improvement.
  • Excellent communication and interpersonal skills, with experience working with diverse stakeholders.
What We Offer:
  • A competitive salary of AU$120,000 - AU$150,000 per annum, depending on experience.
  • A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
  • Ongoing training and professional development opportunities to enhance your ServiceNow skills.
  • A dynamic and supportive work environment, with a focus on collaboration and teamwork.
About Us:

XPT Software Australia Pty Ltd is a leading provider of software solutions, dedicated to helping businesses achieve their goals through innovative technology. Our team is passionate about delivering exceptional results, and we are committed to fostering a culture of excellence and continuous improvement.

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