Technical ServiceNow Specialist
2 weeks ago
We are looking for a skilled technologist with a passion for the ServiceNow platform and coding to join our team at Fujitsu.
About the RoleThis role is focused on enterprise service management, with deep expertise in digital and business transformation, customer experience, IT transformation, employee service experience, and integrated risk management.
As a Technical ServiceNow Specialist, you will be responsible for delivering solutions aligned with requirements, ensuring process design and adherence to ServiceNow technical best practices and standards.
You will facilitate workshops to identify business processes and challenges, validate customer requirements, and differentiate between needs and wants. You will also conduct design workshops and create specifications using out-of-the-box functionality and customer requirements.
Your key responsibilities will include identifying areas for improvement and automation, recommending solutions while detailing pros, cons, and risks. Additionally, you will act as an individual contributor or team member on client engagements, taking ownership of tasks and guiding junior professionals.
Requirements and Experience- ServiceNow Experience: Minimum 5 years of experience in ServiceNow Design and Development within a client-facing environment.
- Technical Presentations: Experience presenting technical aspects of the platform to audiences, particularly in specific domains.
- Business Acumen & Problem-Solving: Strong analytical skills with a focus on problem-solving and business acumen.
- Team Player & Leadership: Proven ability to work dynamically within a team and demonstrate leadership qualities.
We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work.
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