IT ServiceNow Consultant

3 weeks ago

Sydney, New South Wales, Australia Fujitsu Full time

We are seeking a highly skilled IT ServiceNow Consultant to join our team in the APAC region. As a key member of our ServiceNow team, you will be responsible for delivering high-quality technical solutions on the ServiceNow platform.

About the Role

This is an exciting opportunity to work with a global leader in technology and business solutions, Fujitsu. As a Senior Consultant, you will be working closely with clients to deliver innovative solutions that meet their needs.

Responsibilities and Accountabilities
  • Design and implement technical solutions on the ServiceNow platform, ensuring high-quality and timely delivery.
  • Collaborate with clients to develop design specifications and documentation, leveraging best practices and out-of-the-box functionality.
  • Mentor and coach junior team members, contributing to the development of technical and consulting capabilities.
  • Build strong relationships with client stakeholders, influencing process improvements and automation.
Requirements and Experience

To succeed in this role, you will require:

  • Proven experience in high-quality ServiceNow project delivery, with a track record of customer satisfaction.
  • Experience creating build documentation, solution designs, and detailed design specifications.
  • Proficiency in development tools like HTML, XML, JavaScript/AJAX, and integration methods (e.g., SOAP, MID, email).
  • Strong ability to lead workshops as part of a project team.
  • Experience with multiple ServiceNow product lines and insight into future platform roadmaps.
  • Exceptional written and verbal communication skills.
Qualifications

You will need to possess:

  • An IT degree or relevant tertiary education in Computer Science.
  • ITOM experience, specifically in areas such as Service Mapping, Discovery, CMDB, and CSDM.
  • ServiceNow CSA (Certified System Administrator) certification.
  • CIS ITSM and at least one other ServiceNow product certification.
  • ServiceNow sales & presales accreditation across 2+ product lines.
Benefits

Fujitsu offers a competitive salary package, including a base salary of $120,000 per annum, plus superannuation benefits. You will also have access to a range of employee benefits, including flexible work arrangements, professional development opportunities, and a comprehensive reward and recognition program.

In addition, Fujitsu values diversity and inclusion, and we welcome applicants from diverse backgrounds. We offer a supportive and inclusive work environment, where everyone can bring their full selves to work.

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