Senior Customer Success Business Leader
1 week ago
A business leader in customer success, you will spearhead a team of professionals responsible for ensuring the optimal performance and adoption of our solutions among enterprise clients within the ANZ ASEAN region.
This role requires a deep understanding of the post-sales stage, encompassing onboarding, utilization, and expansion initiatives.
As the head of this team, you will foster collaborative relationships with customers, driving mutually beneficial outcomes through proactive engagement and value-led interactions.
Responsibilities:- Lead a high-performing team of customer success managers, overseeing their development, coaching, and mentoring.
- Develop and implement strategies to enhance the team's skills in delivering outcome- and value-based engagements with clients.
- Collaborate with cross-functional teams, including sales, technical support, and others, to drive customer success initiatives and impact client value, adoption, and growth.
- Proven experience in people management, team leadership, and/or coaching.
- At least 5 years of experience in customer success, sales, or account management.
- Customer-centric mindset, with a strong focus on building long-term relationships.
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Customer Success Leader
3 weeks ago
Sydney, New South Wales, Australia Whizdom Full timeWhizdom Pyrmont, New South Wales, AustraliaJoin or sign in to find your next jobJoin to apply for the Customer Success Leader role at WhizdomWhizdom Pyrmont, New South Wales, Australia1 day ago Be among the first 25 applicantsJoin to apply for the Customer Success Leader role at WhizdomThis range is provided by Whizdom. Your actual pay will be based on your...
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Customer Success Leader
1 week ago
Sydney, New South Wales, Australia Whizdom Full timeWhizdom Pyrmont, New South Wales, AustraliaJoin or sign in to find your next jobJoin to apply for the Customer Success Leader role at WhizdomWhizdom Pyrmont, New South Wales, Australia1 day ago Be among the first 25 applicantsJoin to apply for the Customer Success Leader role at WhizdomThis range is provided by Whizdom. Your actual pay will be based on your...
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