Senior Director, Customer Success, Apac

18 hours ago

Sydney, New South Wales, Australia Deputy Full time
Overview Senior Director of Customer Success, APAC at Deputy.
Deputy is a global Saa S remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London.
Our platform serves workers and workplaces across 100+ countries.
We are backed by global investors and recently achieved Unicorn status.
We transform frontline (hourly) workers' experiences and help businesses and their teams thrive through proactive, relationship-driven customer success.
The Role The Senior Director of Customer Success is responsible for driving customer satisfaction, retention, and growth of Deputy's most strategic APAC customers.
This leader will establish and execute strategies for SMB, Mid‑Market and Enterprise retention and growth, translate business needs into product configuration, and foster strong customer relationships and team culture.
The Senior Director will collaborate across the organization to deliver seamless and exceptional customer experiences.
This role requires close collaboration with cross-functional stakeholders across Product,

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