Gucci Luxury Sales Ambassador

5 days ago


Broadbeach, Australia Gucci Full time

Overview

Gucci is a global luxury fashion brand renowned for its high-end clothing, handbags, and accessories. As a Client Advisor, you will be the visible face of Gucci, representing the brand to clients and providing exceptional service.

Salary

The estimated salary for this role is around $60,000 - $80,000 per annum, depending on experience and location.

Job Description

This is an exciting opportunity to join our dynamic Gold Coast team as a Full Client Advisor. Your primary responsibility will be to offer every customer a unique experience, turning their dreams into a Gucci creation. You will make a real difference for each of your clients by building long-term relationships with them and offering tailored Gucci service while sharing your passion for the product.

Your Key Responsibilities:

  • Drive and achieve individual and team KPIs, including sales targets, client outreaches, average ticket, NPS, and conversion rate.
  • Engage with clients and build long-term relationships using various clienteling tools that allow you to cultivate brand loyalty.
  • Participate in ongoing product knowledge and sales training modules in person and virtually through the Gucci Retail Training portal.
  • Support the back-of-house team with cycle count and stock take processes as required from time to time, specific to your department.

Required Skills and Qualifications

  • Must have full availability across Monday – Sunday.
  • Previous experience in luxury retail would be advantageous.
  • A brand ambassador with a passion for delivering great service.
  • A team player willing to work together in achieving store targets and KPIs.
  • Energetic with a positive attitude.
  • Excellent communication skills both verbal and written.

Benefits

Gucci offers a stimulating and fulfilling workplace environment that promotes leadership skills and helps every employee reach their full potential. Talent development is a managerial principle at Kering, and we are committed to fostering internal mobility.

Why Work with Us?

This is a great opportunity to join the Gucci adventure and actively contribute to the development of the business. We are a global luxury group that offers endless possibilities to learn and grow. Gucci is committed to building a diverse workforce, believing diversity enriches the workplace and fosters our ability to adapt to a changing world.



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