Expansion Strategist
1 week ago
- Respond promptly to qualified customer enquiries and maintain accurate records from initial contact through to onboarding.
- Build and manage a customer pipeline and contact database.
- Coordinate application and onboarding documentation for new customers.
- Collaborate with internal and external stakeholders to ensure seamless integration and optimal outcomes.
- Establish strong relationships with customers, families, carers, service providers, and community members.
- Promote services to attract new customers and track enquiry outcomes for reporting.
- Tertiary qualification in Business Management or a related field.
- 3+ years' experience in business or customer service management.
- Proven background in customer-facing roles within values-driven organisations.
- Experience in cultural change and workforce capability building.
- Strong community engagement and relationship-building skills.
- Solid understanding of contemporary Disability Services and person-centred approaches.
- Excellent communication skills, adaptable to diverse audiences.
- Proactive, goal-oriented, and confident in decision-making.
- Skilled in managing multiple tasks, meeting deadlines, and working independently.
- High computer literacy and comfort with technology.
- Empathetic, customer-focused, and business-savvy.
- Experience in the Disability Services sector.
- Business development or sales experience.
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Drive Business Expansion
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Business Growth Strategist
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Melbourne, Victoria, Australia beBeeExecutive Full time $100,000 - $165,000About UsRiskified empowers businesses to unleash e-commerce growth by taking risk off the table. We are a team of ecommerce risk analysts, data scientists and researchers, developing and managing an AI-powered fraud and risk intelligence platform that analyzes the individual behind each interaction to provide real-time decisions and robust identity-based...
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Expansion Strategist
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