Desktop Technical Specialist

7 days ago

Melbourne, Victoria, Australia beBeeTechnical Full time $90,000 - $110,000

The role of Desktop Support Specialist involves delivering top-notch technical assistance to end-users, ensuring seamless operation of computer systems and applications. This position is ideal for a highly organized individual with exceptional problem-solving skills, excellent communication abilities, and a passion for staying up-to-date with the latest technologies.

Key Responsibilities:
  • Providing level 1/2 technical support to end-users, encompassing troubleshooting, issue resolution, and knowledge sharing
  • Administering Office 365 services, including user management, email setup, and collaboration tools
  • Managing Active Directory, System Center Configuration Manager, and Intune, ensuring secure access control, software deployment, and device management
  • Deploying desktop images and patches, guaranteeing a stable and efficient computing environment

To succeed in this challenging role, applicants must possess a degree in IT or Computer Science and at least 2 years of experience in desktop support. They should also demonstrate outstanding project execution capabilities, the ability to simplify complex IT concepts, and strong interpersonal skills.

In addition to competitive compensation and benefits, we offer opportunities for professional growth and development, a diverse work environment, and a chance to make a meaningful impact in the field of information technology.

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