Desktop Technical Specialist

5 days ago

Melbourne, Victoria, Australia beBeedesktop Full time $65,000 - $85,000
About the Job

This is an exciting opportunity to work as a Desktop Support Engineer in a dynamic environment.

The ideal candidate will be a confident, enthusiastic professional who thrives in customer service and problem-solving. They will have excellent communication skills, a strong work ethic, and a natural ability to manage customer expectations effectively.

Responsibilities include providing Level 1 IT Helpdesk support (remote and onsite), answering incoming calls, and actioning support tickets. This role requires strong technical skills, attention to detail, and effective time management.

We are seeking a skilled Desktop Support Engineer to join our team.

  • Key Responsibilities:
  • Provide Level 1 IT Helpdesk support via remote and onsite visits
  • Answer incoming calls and respond to support tickets efficiently
  • Maintain accurate records of all interactions with customers

Benefits:

This role offers the opportunity to work in a fast-paced environment, develop new skills, and contribute to the success of the organization.

Requirements:

To be successful in this role, you will need:

Skills and Qualifications:

* Strong technical knowledge of IT systems and software

* Excellent communication and interpersonal skills

* Ability to work well under pressure and manage multiple priorities

What We Offer:

* Competitive salary and benefits package

* Opportunities for career development and advancement

* Collaborative and dynamic work environment

How to Apply:

If you are a motivated and experienced Desktop Support Engineer looking for a new challenge, please submit your application.

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