Front Office Coordinator

2 days ago


Maroochydore, Queensland, Australia Maven Dental Full time
Exciting Opportunity at Maven Dental Maroochydore

We are seeking a highly organized and customer-focused Front Office Coordinator to join our team at Maven Dental Maroochydore. As a key member of our front office team, you will be responsible for providing exceptional patient care and ensuring the smooth operation of our dental practice.

Key Responsibilities:
  • Patient Greeting and Coordination: Greet patients with a warm and welcoming demeanor, making them feel comfortable and at ease.
  • Scheduling and Calendar Management: Coordinate appointment scheduling and manage the dental practice calendar to ensure optimal efficiency.
  • Patient Records and Communication: Maintain accurate patient records, including updating personal information and treatment details, and handle patient inquiries in a professional and courteous manner.
  • Financial Processes: Assist with financial processes, such as processing payments, managing insurance claims, and discussing treatment costs with patients.
  • Team Collaboration: Collaborate with the dental team to ensure seamless communication and workflow between the front office and clinical areas.
Requirements:
  • Dental Experience: Previous dental experience is essential, with a strong understanding of dental terminology, procedures, and general dental practice operations.
  • Customer Service: Outstanding customer service skills, with the ability to empathize and communicate effectively with patients of all ages.
  • Organizational Abilities: Excellent organizational abilities and attention to detail, enabling you to manage multiple tasks simultaneously.
  • Technical Skills: Strong computer skills, including experience with dental practice management software.
What We Offer:
  • Supportive Team Environment: A supportive and collaborative team environment that values your contributions and fosters professional growth.
  • Competitive Remuneration: Competitive remuneration and benefits package commensurate with your skills and experience.
  • Ongoing Training: Ongoing training and professional development opportunities to enhance your dental knowledge and advance your career.


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