Claims Resolution Specialist
2 weeks ago
We are seeking a highly skilled Claims Resolution Specialist to make initial liability decisions within our quality decision-making framework. The successful candidate will be responsible for assessing the need for referrals and investigative tools to expedite information gathering, ensuring a positive service experience for our stakeholders.
Main Responsibilities:
- Making initial liability decisions within our quality decision-making framework
- Assessing the need for referrals and investigative tools to expedite information gathering
- Ensuring a positive service experience for our stakeholders
Necessary Skills and Qualifications:
- Experience in Personal Injury & Worker's Compensation
- Basic understanding of relevant legislation and policies governing initial entitlement determinations
- Strong customer service attributes incorporating excellent written and verbal communication skills
About the Role:
This is an exciting opportunity to join our team as a Claims Resolution Specialist. As a key member of our organization, you will play a vital role in delivering exceptional service to our customers.
Benefits:
We offer a competitive remuneration package, including salary, superannuation, and other benefits.
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