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Customer Service Representative
2 months ago
{"h1": "Customer Service Consultant Opportunity at Rentokil Initial", "p": "We are seeking a skilled Customer Service Consultant to join our team in Adelaide. As a key member of our customer service team, you will be responsible for building customer relationships, scheduling appointments, and promoting our products and services through outbound calls.
Key Responsibilities:
* Provide exceptional customer service, responding to customer queries and resolving issues in a timely and effective manner.
* Proactively make outbound calls to existing customers to promote our products and services.
* Utilize strong communication and interpersonal skills to convert incoming enquiries into sales opportunities.
* Maintain accurate records and documentation in our CRM system.
* Collaborate with the customer service team to achieve sales targets and meet customer satisfaction goals.
Requirements:
* Experience working in a call centre environment, with a proven track record of delivering excellent customer service.
* Demonstrated ability to work with multiple databases and email programs.
* Strong verbal and written communication skills, with the ability to communicate effectively with customers and colleagues.
* Ability to work calmly under pressure, multitasking and meeting deadlines.
* Proven problem-solving skills and ability to work independently.
What We Offer:
* Competitive salary and bonus/commissions structure.
* A supportive and friendly work environment.
* Access to staff benefits and discount program.
* Comprehensive training and development opportunities.
* Long-term stability and career growth opportunities.
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
About Rentokil Initial:
At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. Our people are our greatest asset, and we are committed to providing a supportive and inclusive work environment that enables our employees to thrive.
We look forward to hearing from you"}
