Administrative Hospital Coordinator

4 days ago

Gold Coast, Queensland, Australia beBeeCommunication Full time $75,000 - $90,000
Job Description

We have an exciting opportunity for a skilled hospital administrator to coordinate inpatient services.

As the first point of contact, you will play a vital role in creating a positive experience for patients and visitors. You will manage admissions, pre-admissions, and billing processes while ensuring a smooth and supportive journey for those in our care.

Key Accountabilities
  • Manage incoming and outgoing calls to the ward.
  • Provide timely and accurate information to queries by patients, visitors and other staff and departments.
  • Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients.
  • Compilation and management of patient admission papers and clinical notes.
  • Supporting patient comfort.
Required Skills and Qualifications

To succeed in this role, you will be an enthusiastic individual with a passion for customer service and enjoys being part of a busy ward.

You will also demonstrate:

  • Computer literacy including Microsoft Office suite of programs.
  • Experience either in a medical administration setting or a patient-facing role.
  • Experience with Patient Management Systems will be highly regarded.
  • Strong communication and interpersonal skills.
  • Comfortable working in and communicating with a multidisciplinary team.
Benefits

This is a challenging yet rewarding role that offers opportunities for personal and professional growth.

Others

We welcome applications from motivated individuals who are passionate about delivering exceptional customer service.

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