Hospital Operations Coordinator

1 week ago

Gold Coast, Queensland, Australia beBeeCustomerService Full time $90,000 - $120,000

Job Title: Administrative Support Specialist

About the Role:

The successful candidate will be responsible for providing comprehensive customer-focused service in a dynamic hospital environment, ensuring seamless patient and visitor experiences.

Duties and Responsibilities:

  • Deliver exceptional customer service to patients, visitors, and staff members.
  • Ensure reception and waiting areas are maintained to a high standard of presentation.
  • Respond promptly and professionally to telephone calls.
  • Accurately process patient admissions and discharges in accordance with established hospital procedures.
  • Manage medical billing processes efficiently.
  • Collaborate effectively as part of a team to achieve common goals and objectives.
  • Utilize strong problem-solving skills to resolve issues promptly.

Requirements:

  • Relevant certification in medical terminology is highly regarded.
  • Experience working within a hospital information system is essential.
  • Previous experience in healthcare settings is an advantage.
  • Ability to work under pressure and multitask effectively.
  • Proficiency in Microsoft Office suite.
  • Flexibility to cover 24/7 rostering.

Why Choose Our Organization:

Our organization offers a supportive and collaborative work environment, with opportunities for professional growth and development.

Benefits:

  • Recognition and rewards for outstanding performance.
  • Professional development and education scholarships.
  • Access to online learning platforms and leadership programs.
  • Flexible work arrangements and leave options.
  • Employee assistance program offering confidential counseling and support.

To Apply:

Please submit your application with a recent police check conducted within the previous 12 months. Depending on the role, our organization may require a Working-With-Children check and proof of immunization against infectious diseases.

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