Administrative Coordinator
5 days ago
Job Summary:
We are seeking a skilled and detail-oriented Administrative Coordinator to join our team. This is an exciting opportunity for someone who thrives in a fast-paced environment and is committed to delivering exceptional service.
About the Role:
The successful candidate will be responsible for managing medical records, patient admissions, and front desk reception with professionalism and warmth. Key responsibilities include:
- Managing the organisation, retrieval, and distribution of medical records for hospital admissions and appointments.
- Sorting and filing records efficiently in designated storage areas.
- Maintaining accurate records registers and conducting regular audits.
- Preparing new treatment plans and physical charts for clinics.
- Welcome patients and visitors at reception.
- Supporting patient admission and discharge processes.
- Performing health fund checks and discussing associated costs with patients.
- Ensuring patient details are regularly reviewed and updated.
- Coordinating patient arrivals and managing waiting room functions across both the medical practice and day hospital.
Your Skills and Qualifications:
To succeed in this role, you'll need:
- Previous experience in a similar healthcare administration role.
- Familiarity with Medicare, DVA, and private health processes.
- Strong organisational and time management skills.
- Clear and confident communication skills, both verbal and written.
- Proficiency in Microsoft Word and Excel.
- A customer-focused mindset and ability to work independently with attention to detail.
What We Offer:
In return, we offer a competitive hourly rate, paid parental leave, access to novated lease options, rewards portal, employee assistance program, development pathways, and online courses to support your professional growth.
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