Fitness First Membership Growth Specialist

20 hours ago


North Sydney Council, Australia Fitness First Full time
About Fitness First

Fitness First is a globally recognised leader in the fitness sector, operating 51 Australian clubs across New South Wales and Victoria. We believe that fitness inspires people to excel - it takes courage, determination, and dedication.

Our mission is to empower thousands to put themselves First and lead fearless and extraordinary lives.

The Opportunity

As a Member Support Consultant at our Willoughby Platinum club, you will be the driving force behind the success of Fitness First. You will interact with people from all walks of life, driving membership growth by performing outreach activities.

You will generate and convert high-quality sales leads through community outreach, seeking referrals and identifying new business opportunities. Your goal is to maximise sales opportunities by achieving the required number of lead contacts via telephone.

You will also provide sales presentations and tours to prospective members, creating great member journeys via positive and personalised interactions. You will achieve successful outcomes to enquiries, opening and closing the club as per the club roster.

Active involvement in member retention programs is essential, inspiring members to continue their fitness journey. You will make regular service calls to new and existing members to keep them engaged in their journey, recommending club-based products that would boost their results and amplify their experience.

What We Offer

We offer a competitive estimated salary of $62,000-$67,000, made up of base salary and commission, plus superannuation. You will also receive a complimentary Platinum Fitness First membership, anniversary leave days, and an additional free gym membership for friends and family as part of our recognition for service awards.

Career opportunities with Fitness and Lifestyle Group are available, developing your career across our brands, locations, and disciplines. You will have access to industry-leading learning and development content, including 90,000+ online courses and exciting reads to boost your brainpower anytime, anywhere.

About Fitness & Lifestyle Group

Fitness and Lifestyle Group is the leading fitness, health, and wellness group in the Asia-Pacific region, headquartered in Australia. Our mission is to make a meaningful, positive impact on people's lives through innovative and diverse health and wellness offerings, both physical and digital.

We support over 585,000 members in leading healthier, more active lives, with 319 locations across Australia, New Zealand, and Southeast Asia.



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