Lead Designer for Customer Experience

Job TitleWe are seeking an experienced professional to lead our customer journey and service design initiatives. This role will be responsible for designing and implementing user-centric solutions that meet the needs of our customers.The successful candidate will have a strong background in service design, customer experience, and journey creation. They will...

**Brighter Futures Start here**As Australia's biggest and most loved retailer, we've been brightening up everyday life for families for over 50 years. At our stores, distribution centres, and offices in Australia and New Zealand. All around the globe. Our diverse and inclusive 47,000 strong team come together for a common cause. Giving families easy access...

About the RoleAs a key player in shaping customer experiences, we're looking for a Service Design Lead to drive innovation and growth. This individual will lead discovery for new products and services, translating complex challenges into meaningful experiences for our customers.This is an exciting opportunity to join a forward-thinking organization where...

An ASX100 business part that is owned by Australian universities, IDP is a pioneer in international education services. Our_**_ _**_core business lines include student placement to Australia, US, UK, Canada and New Zealand institutions, English-language testing and training._- We are on a mission to build the world's leading platform and connected community...

**Customer Experience Champion**We are seeking an individual to champion customer experience and drive business growth through human centred design principles.The ideal candidate will have experience in implementing human centred design in a large enterprise, with strong stakeholder management and project management skills.This is a permanent full-time...

Our FrankieOne mission is to help organisations protect people's identities and assets. Today, something so simple has never been more important to our customers. Through our trusted aggregation services and smooth user experiences, we are simplifying and enhancing identity verification and fraud prevention across the world.Having completed our Series-A fund...

We are seeking a Service Design Innovator to shape the future of customer experiences.About the RoleThis role involves leading discovery for new products, services, and strategic initiatives, translating complex challenges into meaningful end-to-end experiences for customers. You'll join an innovative team working collaboratively, thriving in ambiguity, and...

**Hi, we're PEXA**- We know you'll Google us before applying, so we'll keep this brief. Every time a house is bought, sold or refinanced in Australia your lawyer, conveyancer and lender will most likely use a digital platform to settle your property, this is where we come in. PEXA's world-first digital settlement platform has revolutionised the way we...

Aquent has partnered with a well-known Australian-owned business who are going through a very exciting time of innovation.This role offers an amazing opportunity for an EXPERIENCE DESIGN LEAD / PRODUCT INNOVATION LEAD to help build a design remit from the ground up.You will be joining the team as a 2IC, working closely with an inspiring HCD thought leader...

Customer Experience LeadAs a key member of our organization, the Customer Experience Lead will play a pivotal role in delivering a customer-centric strategy, vision, and roadmap.This role will help embed strong foundations for delivering exceptional customer experiences and drive initiatives that turn insights into actionable improvements across all customer...