Client Success Manager

1 week ago

Melbourne, Victoria, Australia beBeeCustomer Full time $95,000 - $125,000
Key Account Leadership Role

Pivotal Position in Client Success

As a key player in our client success team, you'll lead a talented group of professionals. You'll be instrumental in driving seamless service delivery, growing key accounts, and championing customer satisfaction across our services.

Core Responsibilities

  • Drive strategic account management initiatives
  • Oversee the delivery of exceptional customer experiences
  • Manage contracts, renewals, and compliance processes
  • Cultivate and develop a high-performing team
  • Collaborate with senior leaders to drive business growth strategies
  • Foster strong relationships with clients to secure testimonials and case studies

About You

  • You're an effective communicator and a seasoned leader
  • You bring 3+ years of experience in account management and leadership roles
  • Strong commercial acumen and stakeholder engagement skills
  • Advanced Microsoft Office skills (Word, PowerPoint, Excel)
  • A proactive, solutions-focused mindset
  • Experience in related fields such as wellbeing, consulting, or professional services is beneficial

Why This Opportunity?

We're part of a global organization with a mission to enable better lives. Here, you'll find room for growth, support for success, and a community that shares your values.

Diversity and Inclusion

We welcome people from all backgrounds, cultures, and identities-including Indigenous Australians and the LGBTQIA+ community.

  • Client Success Manager

    2 weeks ago

    Melbourne, Victoria, Australia WOO Agency Full time

    Get AI-powered advice on this job and more exclusive features.WOO Agency is evolving and seeking a Client Success Manager as part of our strategic transformation. This role is the primary client-facing position responsible for managing client relationships, project delivery communication, and ensuring exceptional client experience throughout our service...

  • Client Success Manager

    1 week ago

    Melbourne, Victoria, Australia Iepg Group Full time

    **Job Title**: Client Success Manager - Property Investment**Job Type**: Full-time**Location**: Melbourne VIC or Remote (Australia-Based)**Compensation**: Salary + Performance Bonus (depending on experience)**About the Role**:We're hiring a **Client Success Manager** to manage and support our property investor clients through every step of the investment...

  • Client Success Manager

    1 week ago

    Melbourne, Victoria, Australia Bebeeservice Full time

    Job Overview:The role of a Service Delivery Manager involves providing top-notch services to clients and driving business success. This is an exciting opportunity for individuals who thrive in fast-paced environments, are passionate about collaboration and innovation, and possess excellent relationship management skills.About the Role:The Service Delivery...

  • Client Success Manager

    2 weeks ago

    Melbourne, Victoria, Australia Cirka Full time $60,000 - $80,000 per year

    About the role Cirka is a leading commercial presentation services provider and we are seeking a talented Client Success Manager to join our dynamic team in Melbourne. As the Client Success Manager for one of our premium clients in the heart of Melbourne's western precinct, comprising five Premium A-Grade commercial towers. You will play a pivotal role in...

  • Client Success Manager

    2 weeks ago

    Melbourne, Victoria, Australia Accertify Full time $90,000 - $120,000 per year

    Trusted by many of the largest companies globally, Accertify is the leading digital platform assessing risk across the entire customer journey, from Account Monitoring and Payment Risk to Refund Fraud and Dispute Management. Accertify helps maximize revenues and user experience while minimizing loss and customer friction. We offer ultra-fast decision-making...

  • Client Success Manager

    1 week ago

    Melbourne, Victoria, Australia Ogury Full time

    **About Ogury**Ogury is a **global adtech company** that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targeting personas, not people.We deliver relevant audiences at scale and on quality publisher inventory thanks to **our exclusive data**, which is meticulously collected and crafted from...

  • Client Success Manager

    2 weeks ago

    Melbourne, Victoria, Australia Visory Full time

    Client Success Manager / Virtual CFO (CA/CPA)Join to apply for the Client Success Manager / Virtual CFO (CA/CPA) role at VisoryClient Success Manager / Virtual CFO (CA/CPA)2 weeks ago Be among the first 25 applicantsJoin to apply for the Client Success Manager / Virtual CFO (CA/CPA) role at VisoryDirect message the job poster from VisoryVisory empowers SMEs...

  • Client Success Manager

    2 weeks ago

    Melbourne, Victoria, Australia Visory Full time

    Client Success Manager / Virtual CFO (CA/CPA)Join to apply for the Client Success Manager / Virtual CFO (CA/CPA) role at VisoryClient Success Manager / Virtual CFO (CA/CPA)2 weeks ago Be among the first 25 applicantsJoin to apply for the Client Success Manager / Virtual CFO (CA/CPA) role at VisoryDirect message the job poster from VisoryVisory empowers SMEs...

  • Client Success Manager

    1 week ago

    Melbourne, Victoria, Australia Accesso Full time

    **Position Overview**:- Do you love tech, but have a passion for people too? As a Client Success Manager** **you will be responsible for owning and developing the relationship with clients and promoting the use of**_accesso_** services and products. As a part of the**_accesso_** Ticketing Group, you will contribute to helping our clients sell more tickets,...

  • Client Success Manager

    4 days ago

    Melbourne, Victoria, Australia beBeeRelationship Full time $120,000 - $200,000

    Strategic Business PartnerThis role involves managing relationships with key clients, understanding their business needs and goals, and providing solutions to meet their requirements.The successful candidate will work closely with the sales team to identify new business opportunities and develop strategies to grow existing accounts.Key...