Client Success Manager

3 days ago

Melbourne, Victoria, Australia beBeeRelationship Full time $120,000 - $200,000
Strategic Business Partner

This role involves managing relationships with key clients, understanding their business needs and goals, and providing solutions to meet their requirements.

The successful candidate will work closely with the sales team to identify new business opportunities and develop strategies to grow existing accounts.

Key Responsibilities:

  • Develop and maintain strong relationships with key clients.
  • Understand client business needs and goals.
  • Identify and pursue new business opportunities.
  • Work closely with the sales team to develop account plans and strategies.
  • Provide solutions to meet client requirements.
  • Enhance client satisfaction through effective communication and issue resolution.
  • Collaborate with internal teams to ensure seamless delivery of services.

Requirements:

  • Degree or equivalent in a related field.
  • Previous experience in account management or a related field.
  • Strong sales, negotiation, and presentation skills.
  • Ability to analyze customer data and develop corrective actions.
  • Good knowledge of contracting and tendering procedures.
  • Exceptional relationship-building and communication skills.

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