Reception and Guest Services Coordinator

1 week ago


Milton, Queensland, Australia SeaChange parks Full time

{"h1": "Reception/Cleaner/All-Rounder Role at SeaChange Parks", "p": "We are seeking a highly skilled and versatile individual to fill the role of Reception/Cleaner/All-Rounder at SeaChange Parks. As a leader in the hospitality industry, we strive to provide exceptional guest experiences at our various parks and resorts. This position requires a dynamic and detail-oriented individual who can multitask with ease and provide top-notch customer service.", "h2": "Key Responsibilities", "ul": ["\u2022 Greet and engage with guests in a friendly and professional manner at the reception desk", "\u2022 Answer phone calls, respond to inquiries, and provide information about our facilities and services", "\u2022 Check-in and check-out guests, ensuring accurate reservation details and collecting payments", "\u2022 Maintain a clean reception area, including dusting, vacuuming, and organizing brochures and promotional materials", "\u2022 Monitor and respond to guest feedback and requests, ensuring a high level of satisfaction", "\u2022 Perform cleaning duties in guest accommodations and common areas, maintaining cleanliness and presentation standards", "\u2022 Assist with the maintenance of park facilities and equipment, identifying and reporting any repairs or maintenance issues", "\u2022 Assist other departments as needed, such as food and beverage, events, or retail operations", "\u2022 Uphold strict health and safety standards and procedures, demonstrating knowledge of emergency protocols and first aid"]}


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