Receptionist

2 weeks ago


Milton, Queensland, Australia SeaChange parks Full time

SeaChange parks is seeking a versatile and detail-oriented individual to fill the role of Reception/Cleaner/All-Rounder. As a leader in the hospitality industry, we strive to provide exceptional guest experiences at our various parks and resorts.

Key Responsibilities
  • Guest Services: Greet and engage with guests in a friendly and professional manner, providing accurate information about our facilities and services.
  • Reception Operations: Answer phone calls, respond to inquiries, and check-in and check-out guests, ensuring accurate reservation details and collecting payments.
  • Cleaning and Maintenance: Maintain a clean reception area, including dusting, vacuuming, and organizing brochures and promotional materials. Perform cleaning duties in guest accommodations and common areas, maintaining cleanliness and presentation standards.
  • Facilities Management: Assist with the maintenance of park facilities and equipment, identifying and reporting any repairs or maintenance issues.
  • Team Collaboration: Assist other departments as needed, such as food and beverage, events, or retail operations.
  • Health and Safety: Uphold strict health and safety standards and procedures, demonstrating knowledge of emergency protocols and first aid.
Requirements
  • Previous experience with RMS is preferred but not necessary.
  • Ability to work in peak times, including weekends and school holidays.
  • Ability to work independently and as part of a team.
  • Excellent customer service skills.
  • Excellent personal presentation.
Benefits
  • Opportunities for training and development.

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