In-Room Dining Service Specialist

1 week ago


Melbourne, Victoria, Australia Marriott International Full time

Exciting Opportunity in Hospitality

Are you passionate about delivering exceptional experiences to guests in a luxurious setting? Marriott International, a leader in the hospitality industry, is seeking talented individuals to enhance our In-Room Dining services at W Melbourne. Our mission is to foster curiosity and broaden horizons, and we are looking for individuals who share this vision.

About W Melbourne

W Melbourne stands out in the vibrant Melbourne CBD, offering a unique blend of luxury and cultural flair. With 294 striking rooms and suites, alongside five innovative dining and bar options, we are redefining the hospitality experience. Our hotel is a hub for social engagement and memorable events, designed to reflect the city's dynamic spirit.

Role Overview - In-Room Dining

We are in search of enthusiastic hospitality professionals who are committed to delivering outstanding service and creating memorable in-room dining experiences for our guests.

Why Work with Us?

  • Competitive compensation package and exclusive discounts on food and beverages.
  • Opportunities for career advancement within Marriott International.
  • Be part of a renowned establishment recognized for its exceptional dining and event spaces.
  • Engage in community service initiatives through Marriott's TakeCare programs.
  • Enjoy a paid day off on your birthday to celebrate your contributions.
  • Access to our Employee Assistance Program for holistic wellbeing support.
  • Participate in our Employee Referral Bonus program.

Candidate Profile

  • Previous experience in a fast-paced dining environment is preferred.
  • A positive and proactive attitude that motivates excellence.
  • Eager to embrace new challenges and grow professionally.
  • A valid Victorian RSA is required for this position.
  • Demonstrates professionalism and creativity, enhancing guest experiences with a vibrant spirit.

Key Responsibilities

  • Prepare and maintain work areas for service.
  • Understand and communicate menu offerings, including dietary options.
  • Engage with guests to enhance their stay and provide information about hotel services.
  • Ensure cleanliness and presentation of dining ware prior to use.
  • Complete closing tasks, including cleaning and restocking.
  • Maintain a clean work environment throughout service hours.
  • Adhere to safety and security protocols.
  • Welcome guests warmly and communicate effectively.
  • Foster positive relationships with team members.
  • Assist colleagues to ensure excellent service coverage.
  • Uphold quality standards in all service aspects.
  • Perform additional duties as assigned by supervisors.

At W Hotels, we strive to ignite curiosity and expand horizons. Our culture encourages innovation and embraces new experiences. If you are a forward-thinking individual eager to contribute to a dynamic team, we invite you to explore this opportunity with us.

Marriott International is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce, ensuring that all individuals are treated with respect and dignity.



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