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Room Care Specialist

2 months ago


Melbourne, Victoria, Australia Lancemore Hotel Group Full time

Location: Lancemore Crossley St. Melbourne

  • Employment Type: Casual
  • Work Schedule: Flexible hours
  • Area: East End Theatre District, Melbourne CBD

ROLE OVERVIEW:

Lancemore Crossley Street is on the lookout for dedicated Room Care Specialists to enhance our exceptional Housekeeping Team, committed to providing authentic hospitality and a unique experience for our guests.

KEY RESPONSIBILITIES:

  • Perform daily cleaning of guest accommodations.
  • Ideal for individuals who thrive in a dynamic work atmosphere and enjoy staying active.
  • Report to the Housekeeping Manager, playing a vital role in maintaining our high standards, consistency, and efficiency.
  • Ensure guest satisfaction remains a top priority.
  • Keep rooms impeccably clean and prepared for incoming guests.
  • Utilize cleaning products safely and effectively.
  • Safeguard the well-being of guests and their belongings during the cleaning process.
  • Collaborate with a top-tier team to uphold the highest cleanliness standards in the region.
  • Work across a 7-day operation with varied schedules, including day and weekend shifts.

CANDIDATE PROFILE:

  • To excel in this position, you should possess a keen eye for detail, a passion for delivering outstanding guest experiences, and a strong work ethic that values teamwork.
  • Experience in high-quality cleaning and customer service is highly valued.
  • If you are new to Housekeeping, you should enjoy an active and sometimes physically demanding role that keeps you fit.
  • Ability to work independently and manage your workload effectively.
  • Embrace challenges, take pride in your work, and understand the significance of exceptional guest service.
  • Present yourself well and approach work with a positive attitude and a proactive mindset.

ABOUT LANCEMORE HOTEL GROUP:

Founded in 1986, The Lancemore Group is a prominent Australian boutique lifestyle brand, recognized as a pioneer in boutique hotels and residential conference facilities.

Our properties provide boutique accommodations, conference and meeting spaces, wedding and event venues, wellness spas, acclaimed dining options, and award-winning wines.

  • We are rapidly expanding across Australia, uniquely positioned as a family-owned company that combines the operational scale of a large organization with the personal touch of a family business.
  • Join a high-performing workplace that is dedicated to nurturing new talent and empowering individuals to achieve their own success.

OUR VALUES:

Fun | Authentic Hospitality | Caring | Ownership Mindset | Performance | Growth