F&B Attendant

1 week ago


Melbourne, Victoria, Australia Marriott International Full time

About the Role

We are seeking a highly motivated and customer-focused F&B Attendant to join our In-Room Dining team at W Melbourne. As a key member of our hospitality team, you will be responsible for delivering exceptional service and in-room dining experiences for our guests.

Key Responsibilities

  • Set up, stock, and maintain work areas to ensure a clean and organized environment.
  • Ensure thorough understanding of menu and special offerings, including dietary requirements.
  • Engage guests in conversation regarding their stay, property services, and venue offerings.
  • Inspect cleanliness and presentation of china, glass, and silver before use.
  • Complete closing duties, including storing reusable goods, breaking down goods, cleaning equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.
  • Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
  • Follow all company safety and security policies and procedures.
  • Welcome and acknowledge guests according to company standards.
  • Use clear and professional language when speaking with others.
  • Develop and maintain positive working relationships with others.
  • Assist colleagues to ensure proper coverage and prompt guest service.
  • Ensure adherence to quality expectations and standards.
  • Perform other reasonable job duties as requested by Supervisors.

About You

We are looking for someone with experience in a dynamic restaurant setting, a proactive and upbeat demeanor, and a keen desire to take on new challenges and grow within their career. A current Victorian RSA is essential for this role.

About Us

W Melbourne is a luxury hotel located in the heart of the Melbourne CBD, offering a unique and dynamic work environment. As a member of our team, you will have the opportunity to work with a diverse group of colleagues and contribute to the success of our hotel.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
  • Access to training and development programs.
  • A chance to work with a global hospitality leader.

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