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In-Room Dining Service Specialist

2 months ago


Melbourne, Victoria, Australia Marriott International Full time

Are you passionate about delivering exceptional service and creating memorable experiences for guests? At Marriott International, we are looking for talented individuals to enhance our In-Room Dining team.

About the Hotel - W Melbourne

W Melbourne stands as a luxurious oasis in the heart of the city, drawing inspiration from Australia's vibrant culture. With 294 uniquely designed rooms and suites, our hotel embodies the spirit of Melbourne, offering guests a taste of the city's dynamic atmosphere. Our establishment features five innovative bars and restaurants, alongside over 800 square meters of contemporary event space, making it a premier destination for both leisure and business travelers.

About the In-Room Dining Role

We are seeking enthusiastic hospitality professionals who are dedicated to providing outstanding in-room dining experiences. As part of our team, you will play a crucial role in ensuring that every guest enjoys their stay to the fullest.

Benefits of Working with Us

  • Competitive salary and exclusive discounts on food and beverages.
  • Opportunities for career advancement within Marriott International.
  • Be part of a recognized establishment with award-winning dining and event spaces.
  • Engage in community service initiatives through Marriott's TakeCare programs.
  • Enjoy a paid day off on your birthday as a token of appreciation.
  • Access to our Employee Assistance Program for your well-being.
  • Participate in our Employee Referral Bonus program.

What We Are Looking For

  • Previous experience in a fast-paced dining environment is preferred.
  • A positive attitude and a commitment to excellence.
  • Willingness to embrace new challenges and grow professionally.
  • A valid Victorian RSA is required for this position.
  • A blend of professionalism and creativity, with a passion for enriching guest experiences.

Key Responsibilities

  • Prepare and maintain work areas for service.
  • Familiarize yourself with the menu and special dietary offerings.
  • Engage with guests to enhance their experience and provide information about hotel services.
  • Ensure cleanliness and presentation of dining ware prior to use.
  • Complete end-of-shift duties, including cleaning and restocking.
  • Maintain a clean work environment throughout your shift.
  • Adhere to safety and security protocols at all times.
  • Welcome guests warmly and maintain professional communication.
  • Build and maintain positive relationships with team members.
  • Assist colleagues to ensure efficient service delivery.
  • Uphold quality standards in all aspects of service.
  • Perform additional duties as assigned by supervisors.

At W Hotels, we are committed to fostering a culture of innovation and inclusivity. We believe in empowering our team members to express their individuality while providing exceptional service. If you are ready to be part of a dynamic team that redefines luxury hospitality, we invite you to explore opportunities with us.

Marriott International is an equal opportunity employer, dedicated to creating a diverse and inclusive workforce. We are committed to non-discrimination on any protected basis, ensuring a welcoming environment for all.