Strategic Partnership Manager

A career as a Strategic Partnership Manager can be highly rewarding for individuals who enjoy building relationships and driving business growth.

As a key member of our team, you will serve as the primary liaison between our organization and our partners, ensuring seamless communication and collaboration. This role requires a strong communicator who can manage internal conversations, align expectations, and drive successful outcomes for both parties.

Responsibilities and Duties:

• Internal Partnership Management: Act as the dedicated Partnership Manager for assigned clients, utilizing your skills to ensure clear and consistent communication between our team and the partner's organization, managing expectations and delivering on client needs.
• Relationship Building: Develop and maintain relationships with key stakeholders, including the Business Development Director, Head of Product, and other senior leaders. Facilitate the translation of client requirements into actionable strategies for the partner's team.
• Client Communication: Serve as the main point of contact for our organization regarding key partnerships, ensuring that all client requests, feedback, and concerns are addressed promptly and effectively.
• Project Coordination: Coordinate with the partner's team to ensure timely and successful delivery of joint projects. Oversee the progress of projects, ensuring they meet client objectives and are executed to the highest standard.
• Expectation Alignment: Manage and align internal expectations with our partners' needs, ensuring that all parties are informed and aligned on project goals, timelines, and deliverables.
• Reporting and Insights: Provide regular updates and performance reports to our team, delivering insights that help optimize partnership strategies and outcomes.

Qualifications, Work Experience, and Skills:

• Partnership Management Experience: Proven experience in managing partnership relationships within a digital media or programmatic advertising environment, with a focus on internal account management.
• Strong Communication Skills: Excellent verbal and written communication skills, with the ability to effectively manage internal conversations and align expectations across multiple stakeholders.
• Project Coordination Abilities: Demonstrated ability to coordinate projects, manage timelines, and ensure successful delivery of client campaigns.
• Relationship-Building Skills: Strong interpersonal skills, with the ability to build and maintain relationships with internal stakeholders and client teams.
• Analytical Thinking: Ability to analyze project performance and provide actionable insights that contribute to client success.
• Adaptability: Ability to manage multiple partnerships and adapt to changing client needs and internal dynamics.

Key Performance Indicators (KPIs):

• Partnership Satisfaction: High levels of partnership satisfaction, measured by feedback from our team and the successful execution of joint projects.
• Internal Collaboration and Communication: Effectiveness in managing internal relationships and facilitating communication between our team and partner organizations, ensuring alignment and collaboration.
• Project Delivery: Successful and timely delivery of joint projects across assigned partners, meeting or exceeding client objectives.
• Expectation Management: Success in managing and aligning expectations across all internal stakeholders, resulting in smooth project execution and minimal conflict.
• Reporting and Insights: Quality and accuracy of performance reports provided to our team, delivering actionable insights that contribute to the optimization of partnership strategies.

We foster a diverse and inclusive culture that values unique skills, experiences, and perspectives. We encourage creative thinking and innovation, believing that the best ideas come from diverse teams. Our offices feature virtual golf simulators, basketball courts, and great outdoor spaces. As a Strategic Partnership Manager, you'll work with a team of digital and data experts, delivering impactful solutions for our clients and driving growth.

We are an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, nationality, gender, sexual orientation, gender identity, protected veteran status, disability, or any other basis protected by federal, state, and local laws.