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Global Hospitality Ambassador

1 month ago

Melbourne, Victoria, Australia White & Case Full time

At White & Case, we are seeking a skilled and experienced Guest Services Assistant to join our Global Operations Team. This exciting role offers the opportunity to make a real impact in providing exceptional client experiences.

We foster a collegial working environment where partners are friendly and accessible, and colleagues always supportive and open to questions. Our team is dedicated to delivering world-class service, and we are looking for someone who shares our passion for customer service and hospitality.

The successful candidate will be responsible for ensuring our facilities are immaculate, and that meeting rooms and communal staff areas are clean, tidy, and set up ready for use by internal and external clients. They will also be involved in setting up meeting rooms/function spaces for meetings and events, taking tea and coffee orders, preparing, and delivering to room, clearing rooms upon completion of a meeting or event, rearranging furniture, and making sure the space is clean and tidy for the next meeting/event.

To be successful in this role, you will need to have a professional, well-presented, customer service-oriented approach, with a background in hospitality. You will also require solid communication skills both written and verbal, as well as the ability to be resourceful and proactive in dealing with issues that may arise. The ideal candidate will be able to organize, multitask, prioritize, and work under pressure, as well as be flexible and work overtime for special program events.

This is an excellent opportunity to join a dynamic and diverse team, with a competitive salary package that reflects your calibre as a Guest Services Assistant. We offer a range of benefits, including compensation that rewards consistent high performance, as well as support and development opportunities to help you achieve your potential.

Please note that this job requires you to work in Australia, specifically in Melbourne. Estimated annual salary for this position is approximately AU$50,000 - AU$60,000, based on industry standards and location.

About White & Case:

  • We are a global law firm with longstanding offices in the markets that matter today.
  • Our on-the-ground experience, cross-border integration, and depth of local, US and English-qualified lawyers help our clients work with confidence in any one market or across many.

We are committed to creating a diverse and inclusive workplace and encourage applications from all ages, cultural backgrounds, First Nations communities, genders, sexual orientations, as well as people who have family or carer responsibilities. If you are a candidate with a disability, please let us know how we can provide you with additional support.