Cloud Computing Expert
2 months ago
This highly skilled Cloud Support Engineer position is a unique opportunity to join Amazon Web Services (AWS), the leading cloud business, and contribute to the success of our global customer base. The role involves acting as a 'Cloud Ambassador' across all cloud products, arming customers with the tools and tactics needed to maximize their investment in AWS services.
Key Responsibilities:
- Leverage advanced troubleshooting techniques to provide tailored solutions for customers
- Interact with leading engineers worldwide and partner with AWS teams to reproduce and resolve complex customer issues
- Drive customer communication during critical events and develop projects that improve support-related processes
- Create technical articles and tutorials for the developer community and work on complex customer problems spanning multiple AWS services
About the Role:
This is a customer-facing technology role that requires a strong understanding of cloud computing concepts, system administration, and networking. The ideal candidate will have experience with streaming technologies, log analysis, and general troubleshooting using Elastic Stack and OpenSearch APIs.
Benefits:
- An estimated salary of $85,000 per year, based on industry standards and location
- Ongoing training programs to help you develop skills required for success in your role
- A collaborative and inclusive team culture that values diversity and promotes career growth
- A flexible hybrid work model that allows you to balance work and personal life
About AWS:
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, providing a robust suite of products and services to power businesses globally.
Why Join AWS?
We're committed to creating a workplace where everyone feels valued, respected, and empowered to be their authentic selves. Our employee-led affinity groups foster a culture of inclusion, and we offer ongoing learning experiences to inspire innovation and growth.
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