Technical Development Specialist

7 days ago

Ballarat, Victoria, Australia beBeeCareer Full time $72,000 - $96,000

Are you seeking a challenging role in training and development? This position offers the opportunity to elevate service technicians' expertise through effective training programs and instructional design.

We are looking for a skilled individual who can assess the development needs of our service technicians and implement training programs across all branches. Your responsibilities will include creating instructional materials for the repair, maintenance, and operation of heavy equipment.

You will ensure training aligns with continuous improvement, quality, health and safety, and organizational performance by recording, monitoring, and integrating feedback.

Main Responsibilities:

  1. Collaborate on technician development paths and schedules.
  2. Deliver training as an expert or certified instructor.
  3. Develop high-quality educational curriculum for effective equipment operation and repair.
  4. Identify resources for creating classroom, hands-on, and online training courses.
  5. Ensure evaluations accurately measure student competence.
  6. Maintain up-to-date training materials, including course outlines.
  7. Schedule training with managers and supervisors.
  8. Communicate training schedules and course information clearly.
  9. Document and report student evaluation scores and attendance.
  10. Prepare and distribute certificates of completion.
  11. Liaise with external agencies on behalf of the organization.

Requirements:

  • A strong blend of technical expertise and training experience.
  • Heavy-duty certification along with a strong technical background; or previous experience in training and instructional delivery.
  • John Deere Certified Dealer Instructor status or willingness to obtain it.
  • Strong mechanical, analytical, technical, and instructional design skills.
  • Excellent project management and organizational abilities.
  • Effective communicator with strong collaboration skills.
  • Flexibility to meet the training needs of various locations.
  • Professional demeanor and commitment to service excellence.

What's in it for You?

  1. Competitive Salary: Attractive remuneration with an incentive earning scheme.
  2. Career Advancement: Take advantage of growth opportunities as we expand, with a clear path for professional development.
  3. Ongoing Training: Benefit from continuous development programs designed to enhance your skills.
  4. Well-Being Support: Access our Employee Assistance Program for mental health and overall well-being.
  5. Make an Impact: Play a key role in shaping the careers of employees, fostering their growth and success.

About Us:

Our mission is focused on enabling customer success by providing practical and reliable equipment solutions and support. We count on us to keep customers moving forward, with remarkable customer service and industry-leading brands.

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