Technical Specialists

2 weeks ago

Ballarat, Victoria, Australia beBeeCoaching Full time $97,055 - $121,978

**Job Opportunity:**

We are seeking experienced technical specialists to join our modern contact centre environment in Ballarat.

**Key Responsibilities:**

• Resolve complex tax matters, including escalations across multiple revenue lines

• Deliver coaching for quality outcomes and provide effective leadership guidance

• Design and deliver training for multiple revenue streams

**Requirements:**

• Passionate about coaching and supporting others to achieve their best and fostering an environment of continuous learning and improvement.

• Effective communicator able to convey the message both verbally and in writing.

• Experienced in managing complex or technical enquiries and providing specialist advice to customers.

• Curious by nature able to look for ways to improve processes and services for customers, staff and the organisation.

• Confident and resilient able to tackle challenges and use innovative thinking to overcome obstacles.

**About Us:**

We administer a range of taxes duties levies grants and subsidies. Our vision is to develop our people to achieve great outcomes for the community.

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