Amazon Payment Product Manager

1 week ago

Sydney, New South Wales, Australia Amazon Full time

We are seeking an experienced Payment Product Manager to join our team at Amazon. This role will focus on enhancing the customer experience by designing and delivering innovative payment solutions.

About the Role:

  • Owning the long-term vision for paying customer experience, determining which payment methods Amazon should accept and where to invest in improving the paying customer experience.
  • Partnering with key stakeholders to define payment product strategy while keeping leadership updated.
  • Working with external partners such as financial institutions for payment products offered in partnership with external partners.
  • Driving multiple initiatives simultaneously and promoting data-driven decision-making throughout the team.
  • Creating program goals and related metrics, tracking progress, and managing through obstacles to achieve objectives.

Responsibilities:

  • Owns the day-to-day stewardship and performance of the payment experience for Amazon's customers in Australia.
  • Responsible for KPIs including cost of payments, payment success rates, and various customer metrics.
  • Liaises with senior leadership, external C-suite executives, and regulatory bodies to deliver best-in-class customer paying experiences while driving change in the industry.
  • Dives deep with business and technical leaders to drive daily prioritization decisions to deliver the best experience to Amazon customers.

About Us:

We are a diverse and inclusive workplace committed to providing equal opportunities for all employees. We value innovation, creativity, and collaboration, and we're looking for talented individuals who share these values.

Requirements:

  • 7+ years of experience in product or program management, product marketing, business development, or technology.
  • Bachelor's degree or equivalent.
  • Experience owning/driving roadmap strategy and definition.
  • Experience with end-to-end product delivery.
  • Experience working across functional teams and senior stakeholders.

Salary Range:

$120,000 - $180,000 per annum, based on location and experience.

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