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Amazon Delivery Operations Supervisor

1 month ago

Sydney, New South Wales, Australia Amazon Full time

Delivering exceptional customer experiences is at the heart of Amazon's mission.

We're seeking an accomplished Delivery Station Manager to spearhead our fast-paced logistics operations, ensuring seamless delivery of products to our valued customers. With a strong focus on safety, service quality, and productivity, you'll lead a team of process assistants and delivery service providers in daily management of the delivery station, including meetings, training sessions, and assigning job duties.

Your expertise in performance metrics, process improvement, and lean techniques will drive operational excellence and innovation within our organization. As a key business partner, you'll collaborate with Transport & Sortation, Finance, Loss Prevention, IT, HR, ACES, and Engineering teams to achieve operational goals and metrics.

Main responsibilities include reviewing operational forecasts, determining productivity requirements, managing team performance, and promoting a safe work environment. Additionally, you'll identify and lead process improvement initiatives, leveraging Lean tools to enhance efficiency and quality.

Bachelor's degree or equivalent, or 2+ years of Amazon experience required. Experience in employee and performance management, as well as flexible scheduling, is essential. Preferred qualifications include 1+ years of performance metrics, process improvement, or lean techniques experience.

As an Amazon Logistics Team member, you'll contribute to our company's commitment to diversity and inclusion. We strive for a workplace where everyone feels welcome and valued, free from bias and discrimination.

**Estimated Annual Salary:** $120,000 - $180,000 (dependent on location and experience)