Client Service Liaison
3 weeks ago
We are seeking a Client Service Officer to support the Business Development team at Amana Living Training Institute.
Key Responsibilities- Provide exceptional customer service, advice, and support to students regarding courses available at Amana Living Training Institute.
- Respond to all inquiries within 2 business days and offer direct support to those students requiring assistance.
- Book training courses for individual students and enter data into ALTI's student management system.
- Manage and respond to email correspondence promptly, upholding confidentiality of all sensitive documents.
- Complete administrative tasks related to training and assessment activities in accordance with the standards for Registered Training Organisations, and ALTI's policies and procedures.
- Align with Amana Living's organisational culture, mission, and values.
You will have strong customer support experience and excel in building professional relationships. You are skilled in communication and organisation, proficient in Microsoft Office and student management systems. A team player who adapts well to change and committed to enhancing student experience and supporting growth of aged care training programs.
Requirements- Knowledge and experience in Vet Sector.
- Demonstrated experience in providing a good level of customer support in B2B environment.
- Proof of current influenza and Covid-19 vaccinations as per Amana Living policies.
- Ability to obtain a National Police Clearance (within 6-months validity).
- Successful completion of pre-employment medical form and reference checks.
Amana Living values diversity and welcomes applicants from all backgrounds.
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