Customer Service Liaison

3 weeks ago


Perth, Western Australia SMAART Recruitment Full time

About the Role

We are seeking a highly skilled Customer Service Liaison to join our team at SMAART Recruitment. As a Customer Service Liaison, you will be responsible for providing exceptional customer service to our clients, guiding them through insurance inquiries and ensuring their satisfaction.

Key Responsibilities

  • Support customers with claims, renewals, quotes, new business applications, and policy inquiries
  • Accurately maintain records management systems
  • Engage in genuine conversations to assist landlords and tenants

What We Offer

  • Competitive remuneration package of $55,000-$60,000 + super pending experience
  • Work-life balance offering Monday to Friday business hours, no weekends and work from home two days a week after probation
  • Access to public transport in Perth CBD
  • A culture that promotes and supports honest and ethical behavior as well as recognition for efforts and achievements
  • Opportunities to expand your skills and advance your career into leadership or a range of departments within the business

Requirements

  • Customer-focused, detail-oriented, empathetic, and capable of connecting with a diverse range of customers
  • Strong communication skills and a proven ability to build positive workplace relationships

Apply Now

If you are a motivated and customer-focused individual looking for a new challenge, please apply for this exciting opportunity.



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