Customer Service Liaison
3 weeks ago
About the Role
We are seeking a highly skilled Customer Service Liaison to join our team at SMAART Recruitment. As a Customer Service Liaison, you will be responsible for providing exceptional customer service to our clients, guiding them through insurance inquiries and ensuring their satisfaction.
Key Responsibilities
- Support customers with claims, renewals, quotes, new business applications, and policy inquiries
- Accurately maintain records management systems
- Engage in genuine conversations to assist landlords and tenants
What We Offer
- Competitive remuneration package of $55,000-$60,000 + super pending experience
- Work-life balance offering Monday to Friday business hours, no weekends and work from home two days a week after probation
- Access to public transport in Perth CBD
- A culture that promotes and supports honest and ethical behavior as well as recognition for efforts and achievements
- Opportunities to expand your skills and advance your career into leadership or a range of departments within the business
Requirements
- Customer-focused, detail-oriented, empathetic, and capable of connecting with a diverse range of customers
- Strong communication skills and a proven ability to build positive workplace relationships
Apply Now
If you are a motivated and customer-focused individual looking for a new challenge, please apply for this exciting opportunity.
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