Senior Customer Service Manager

2 weeks ago


Sunshine Coast Regional District, Australia beBeeLeadership Full time $60,000 - $90,000
Team Leadership Role

Summary: As a Team Leader, you will be responsible for guiding a team of customer service professionals to achieve sales targets and deliver exceptional service to customers.

Key Responsibilities:
  • Lead a team to meet sales objectives and exceed customer expectations
  • Collaborate with team members to develop strategies and implement processes
  • Mentor and coach team members to improve performance and skills
  • Monitor and analyze sales data to identify trends and areas for improvement
Required Skills:
  • Proven leadership experience in customer-facing roles
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving abilities
  • Ability to work in a fast-paced environment and prioritize tasks effectively
Benefits:
  • Ongoing training and development opportunities
  • Competitive compensation package
  • Opportunities for career advancement
  • A dynamic and supportive work environment


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