Online Customer Service Manager

2 weeks ago


Sunshine Coast Regional District, Australia beBeeService Full time $55,000 - $85,000
Job Summary

We are seeking a skilled professional to join our team as a Customer Experience Manager. As a key member of our department, you will be responsible for leading and supporting a team of online personal shoppers to deliver exceptional customer service.


Key Responsibilities
  • Assist the team leader in managing the day-to-day operations of the department.
  • Coach teams to deliver outstanding shopping experiences through excellent store standards and high-quality service.
  • Ensure timely delivery of orders to customers.
  • Contribute to the development of new strategies and processes to improve customer satisfaction.

Requirements
  • Proven experience in team leadership and management.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment with multiple priorities.
  • Previous experience in food safety operational environments.
  • Ability to motivate and develop a team.

What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A collaborative and supportive work environment.
  • Opportunities for career growth and advancement.

About Us

Our company is committed to delivering exceptional customer experiences through our people. We believe that diversity, equity, inclusion, and belonging are key to achieving our purpose. We welcome applications from candidates who share our values and are passionate about making a difference.


At our company, we value the contributions of all employees and strive to create an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential.


Why Work with Us?

Join us and become part of a dynamic team that is dedicated to delivering exceptional customer experiences. With a focus on innovation, collaboration, and continuous improvement, we offer exciting opportunities for growth and development.


As a member of our team, you will have access to ongoing training and development programs, a comprehensive benefits package, and opportunities for career advancement.


How to Apply

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, please submit your application.



  • Sunshine Coast Regional District, Australia beBeeCustomerService Full time $40,000 - $80,000

    Job OverviewWe are seeking passionate casual team members to join our Sunshine Coast store. As a customer service specialist, you will provide expert advice to customers in a broad range of products and services.About YouYou enjoy working with people and collaborating in a team environment.You prefer working in a fast-paced atmosphere where no two days are...


  • Sunshine Coast Regional District, Australia beBeeCareer Full time $48,800 - $63,300

    Job OverviewWe are seeking an individual with a passion for delivering exceptional customer service and working in a fast-paced environment.This is an excellent opportunity to join our team and grow your skills in a supportive and collaborative environment.As a member of our team, you will be responsible for providing outstanding service to our customers and...


  • Sunshine Coast, Australia beBeeLeadership Full time $90,000 - $120,000

    Job OverviewThe Assistant Fulfillment Manager role is an exciting opportunity to join our team and contribute to delivering exceptional customer experiences.This includes ensuring timely and accurate order fulfillment, while maintaining high standards of quality and service.Key ResponsibilitiesCollaborate with the Fulfillment Manager to lead and support a...


  • Sunshine Coast Regional District, Australia beBeecustomer Full time $43,780 - $76,160

    Customer Service RepresentativeThis role is ideal for those who enjoy interacting with people and providing exceptional customer experiences.Key Responsibilities:Greet and acknowledge customers, show care and thank them for shopping.Follow policies and procedures to ensure a safe environment for everyone, including hazard reporting.Assist customers by...


  • Sunshine Coast Regional District, Australia beBeeResponsibility Full time $60,000 - $80,000

    Job OpportunityWe are looking for casual team members with Overnight availability to join our store.As the face of your store, you will:Delight customers with service and store standardsContribute to a safe and positive store environment for you and your teamGrow your capability in a collaborative and personable environmentWhat we Offer YouFree Coffee and...


  • Sunshine Coast Regional District, Australia beBeeCustomer Full time $45,000 - $55,000

    Job Title:Flexible Holiday OpportunitiesOverviewThis is an exciting opportunity for enthusiastic individuals to join our team as holiday casuals.Responsibilities:Deliver exceptional customer service experiences across multiple store locations within a designated area.Work collaboratively with colleagues to achieve sales targets and maintain a high level of...


  • Sunshine, Australia Liquorland Full time

    From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you’ll really see the difference your work makes every day. Whether you’re in a distribution centre, a bakery, in-store or on the road, you’re an important part of an Aussie icon at the heart of the nation. **About the role**: With iconic brands...


  • Sunshine Coast Regional District, Australia beBeeHospitality Full time $55,000 - $70,000

    Job DescriptionThe Customer Service Operations Manager is responsible for overseeing the day-to-day front desk operations, ensuring seamless guest experiences and driving results to meet and exceed targets.This leadership role involves managing bookings, providing local area information, and assisting the Front Office Manager with administrative duties,...


  • Sunshine Coast Regional District, Australia beBeeDelivery Full time $80,000 - $120,000

    Exceptional Service Delivery SpecialistThis role involves supporting the Fulfilment Manager in leading and empowering a team of online personal shoppers to provide outstanding service to all customers, ensuring timely order processing and high standards of quality.Key ResponsibilitiesCollaborate with the Fulfilment Manager to prioritize team and customer...


  • Sunshine Coast Regional District, Australia beBeeLeadership Full time $60,000 - $90,000

    Team Leadership RoleSummary: As a Team Leader, you will be responsible for guiding a team of customer service professionals to achieve sales targets and deliver exceptional service to customers.Key Responsibilities:Lead a team to meet sales objectives and exceed customer expectationsCollaborate with team members to develop strategies and implement...