Customer Service Operations Manager
1 day ago
The Customer Service Operations Manager is responsible for overseeing the day-to-day front desk operations, ensuring seamless guest experiences and driving results to meet and exceed targets.
This leadership role involves managing bookings, providing local area information, and assisting the Front Office Manager with administrative duties, reporting, and communication tasks.
Key Responsibilities- Lead a team of Guest Experience Hosts to achieve performance targets.
- Develop and implement strategies to drive customer satisfaction and loyalty.
- Collaborate with other departments to ensure consistent and high-quality service standards.
- Previous experience in a similar hotel position or sales-focused role.
- Proven ability to achieve targets and drive results.
- Excellent customer service skills and passion for the local area.
- Strong interpersonal and communication skills.
- Ability to lead, motivate, and mentor a team to success.
- Build your career with a value-driven organization that promotes growth and development for its people.
- Professional development funding and discounted hotel stays across Australia, Fiji, and New Zealand.
- Subsidized private health cover upon successful completion of probation.
-
Online Customer Service Manager
2 weeks ago
Sunshine Coast Regional District, Australia beBeeService Full time $55,000 - $85,000Job SummaryWe are seeking a skilled professional to join our team as a Customer Experience Manager. As a key member of our department, you will be responsible for leading and supporting a team of online personal shoppers to deliver exceptional customer service.Key ResponsibilitiesAssist the team leader in managing the day-to-day operations of the...
-
Customer Service Representative
6 days ago
Sunshine Coast Regional District, Australia beBeeRetail Full time $53,319 - $71,857Customer Service RepresentativeWe are seeking a Customer Service Representative to join our team. This is an excellent opportunity for individuals who enjoy interacting with customers and providing top-notch service.Key Responsibilities:Deliver Exceptional Customer Experience: Provide friendly, welcoming service to customers at all times.Support Store...
-
Customer Operations Agent
2 weeks ago
Sunshine Coast Regional District, Australia Avis Budget Group Full timeOverviewCustomer Operations Agent (Full-Time) role at Avis Budget Group. Location: Currimundi, Queensland, Australia. Full-Time role (38 hours per week).About The RoleAs a Rental Operations Agent, you'll be involved in all aspects of our operations—from interacting with customers at the counter to preparing vehicles for their next journey. This is a...
-
Customer Operations Agent
2 weeks ago
Sunshine Coast Regional District, Australia Avis Budget Group Full timeOverviewStart Your Career Journey in Currimundi with Avis Budget Group Join us at our Currimundi location and become part of a team that helps people move with confidence and ease. If you thrive in a fast-paced, hands-on environment and enjoy delivering great customer service, this is your chance to be part of a global leader in mobility solutions.Career...
-
Customer Service Lead
3 days ago
Sunshine Coast Regional District, Australia beBeeGuestExperienceHost Full time $60,000 - $80,000Job SummaryWe are seeking an experienced leader to join our team as a Guest Experience Host Team Leader. This is a key role within the organization, requiring strong leadership and customer service skills.The successful candidate will have a proven track record of success in sales-focused roles, with experience in training and developing teams to meet...
-
Service Operations Manager
6 days ago
Sunshine Coast Regional District, Australia beBeeScheduling Full time $70,000 - $98,000Job Title: Clinical SchedulerThis role is pivotal in ensuring customers receive timely, high-quality care. As a Clinical Scheduling Coordinator, you'll manage the scheduling of allied health and nursing services, triage referrals, coordinate bookings, and respond to intraday changes.Key ResponsibilitiesManage schedules for allied health and nursing...
-
Customer Service Representative
2 weeks ago
Sunshine Coast Regional District, Australia beBeeCustomerOperations Full time $35,000 - $55,000Role OverviewThe Customer Operations Agent role is a hands-on position that combines customer service, vehicle inspections, and cleaning duties. The job involves interacting with customers at the counter, completing rental transactions, bookings, and contracts, promoting our products and services, inspecting vehicles for damage and cleanliness, and cleaning...
-
Customer Service Operative
2 weeks ago
Sunshine Coast, Australia Trident Administrative Services Full timeImmediate start and uniforms provided - Full training provided - no prior experience required - Work in a dynamic, customer-facing role at Sunshine Plaza **Customer Service Operative - Casual** We are currently seeking enthusiastic and reliable Customer Service team members to join us at **Sunshine Plaza**. Whether you're starting out or building on...
-
F&B Service Operations Manager
5 days ago
Sunshine Coast Regional District, Australia beBeeManagement Full time $65,000 - $85,000Job OverviewWe are seeking a highly skilled Food and Beverage Service Operations Manager to oversee the daily operations of our food and beverage outlets and conference spaces.This is a hands-on role, focused on ensuring seamless service delivery, maintaining a welcoming atmosphere and supporting the wider F&B leadership team.Main ResponsibilitiesCollaborate...
-
Operations Manager
5 days ago
Sunshine Coast Regional District, Australia beBeeManagement Full time $90,000 - $110,000Centre Management OpportunityWe are seeking an exceptional Centre Manager to lead our team and drive business success. As a key member of our organisation, you will play a vital role in overseeing daily operations, managing production, customer service, and administration.This is a full-time position that offers a unique blend of leadership, problem-solving,...
