Customer Service Champion

2 weeks ago


Sunshine Coast Regional District, Australia beBeeClaims Full time $60,000 - $85,000
Job Overview

We are seeking a skilled Claims Advisor to join our dynamic team at our headquarters. As the central point of contact for clients and service providers, you will utilise your exceptional problem-solving and communication skills to ensure a positive claims experience for our customers.

Key Responsibilities:
  • Manage a portfolio of claims from start to finish
  • Process customer claims efficiently and effectively
  • Utilise strong problem-solving skills to reach outcomes that work for both clients and our company
  • Be a direct point of contact for customers, service providers, and assessors to ensure smooth claim processing
Required Skills and Qualifications:
  • Administration experience with high attention to detail
  • Case or portfolio management experience is an advantage
  • Exceptional oral and written communication skills
  • Ability to present and articulate information effectively
  • Strong multitasking and time management skills
  • Sound decision-making capabilities
Benefits:
  • Great work-life balance with set start/finish times
  • 22 days annual leave, plus volunteer leave, and yearly salary reviews
  • Career progression opportunities within our company
  • Paid induction training and ongoing career development
  • An awesome work culture that encourages creativity and diversity
  • Discounted insurance products and gym memberships
  • Free skin checks, flu jabs, and wealth mastery sessions
  • Onsite barber, brow bar, massage therapist, mobile mechanic, and car detailing

This is an opportunity to be part of our growing success story by revolutionising the insurance industry with a customer-first approach.



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