Luxury Customer Service Specialist

4 weeks ago


Brisbane, Queensland, Australia Tiffany & Co Full time

We are seeking a skilled and experienced individual to join our stunning Gold Coast boutique as an Operations Coordinator on a Full-time basis.

This role offers the opportunity to work with a diverse client base, collaborate with colleagues, and provide exceptional customer service in a dynamic and fast-paced environment.

The successful candidate will have a minimum of two years sales experience within a customer-focused environment, be it Sales, Retail, Hospitality or Aviation. A solid attention to detail and problem-solving capabilities, proven multi-tasking experience with an ability to meet deadlines, professionalism and a commitment to excellence are essential.

Our team is focused on wellbeing, innovation and growth, and we offer a generous salary package, employee discounts and milestone gifts, as well as opportunities for professional growth and development and individual up-skilling.

The salary for this role is estimated to be around $65,000 - $80,000 per annum, based on industry standards and the level of experience required.

In this role, you will effectively perform all aspects of customer service within the boutique that relate to customer repairs, servicing orders, call enquiries including stock availability, post-sale offerings and customer correspondence.

You will ensure that all repair and service orders are managed and completed in a timely manner, and successfully meet company's service quality standards using the approved process guidelines and procedures.

Additionally, you will apply consultative one-to-one selling and product knowledge to all customer interactions to develop and build ongoing customer relationships and confidence.

Flexibility to work traditional retail trading hours, including weekdays and weekends, late nights and holidays is also required.



  • Brisbane, Queensland, Australia Tiffany & Co. Full time

    We are seeking a highly skilled and experienced Luxury Operations Specialist to join our team at Tiffany & Co. on the Gold Coast. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and has a keen eye for detail.The successful candidate will have a minimum of two years sales experience within a...


  • Brisbane, Queensland, Australia EssilorLuxottica Full time

    EssilorLuxottica: Elevating Vision CareWe are a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Our company combines two centuries of innovation and human endeavour to elevate vision care and the consumer experience.About UsWe operate a network of 18,000 stores across 150 countries, including world-class...


  • Brisbane, Queensland, Australia Travel Trade Recruitment Full time

    A highly sought-after Business Development Manager is required to drive the growth of our company's Luxury Travel division. As a key member of our team, you will be responsible for expanding our presence in the Brisbane and Sunshine Coast regions, cultivating new business relationships, and nurturing our existing client base.About Our CompanyWe are a leading...


  • Brisbane, Queensland, Australia Marriott Full time

    Embracing the spirit of exceptional hospitality, Marriott Hotels invites highly motivated and service-oriented individuals to join our esteemed Concierge team as Luxury Service Ambassadors. In this pivotal role, you will embody the company's legacy of delivering unparalleled guest experiences, while fostering a culture of warmth, inclusivity, and...


  • Brisbane, Queensland, Australia Tiffany & Co Full time

    About Tiffany & Co.Tiffany & Co. is a world-renowned luxury jewelry brand synonymous with elegance, innovative design, fine craftsmanship, and creative excellence. For 185 years, the company has created a legacy of exquisite designs and romantic ideals, solidifying its position as a leader in the luxury retail industry.Job SummaryWe are seeking an...


  • Brisbane, Queensland, Australia The Star Entertainment Group Full time

    We are seeking a highly motivated and enthusiastic Customer Service Ambassador to join our team at The Star Brisbane.About UsThe $3.6 billion Queen's Wharf Brisbane development is being delivered by Destination Brisbane Consortium, a joint venture led by The Star Entertainment Group alongside its partners.When complete, Queen's Wharf Brisbane will deliver...


  • Brisbane, Queensland, Australia GUCCI AUSTRALIA PTY LTD Full time

    About GUCCI AUSTRALIA PTY LTDWe are a leading luxury fashion brand offering exceptional products and experiences to our customers.Salary: $80,000 - $110,000 per annumAbout the RoleWe are seeking a highly skilled and motivated In Store Product Care Specialist to join our team in Australia. The successful candidate will be responsible for delivering excellent...


  • Brisbane, Queensland, Australia FCM Travel Full time

    Unlock Your Potential as a Luxury Travel ConsultantWe are seeking an experienced and passionate Luxury Travel Consultant to join our team at FCM Travel. If you have a passion for the finer things in life, exceptional customer service skills, and a desire to create unforgettable travel experiences, we want to hear from you!About the Role:This is a fantastic...


  • Brisbane, Queensland, Australia Tiffany & Co Full time

    Discover a world of opportunities with Tiffany & Co. as we seek an experienced Client Advisor to join our Brisbane Boutique on a full-time basis.Company OverviewTiffany & Co. has been a pioneer in design and style since 1837, influencing the world with its luxurious creations. As part of the LVMH group, we continue to grow and innovate, making this an...


  • Brisbane, Queensland, Australia Accor Full time

    Sofitel Brisbane Central, a renowned luxury hotel in the heart of Brisbane, is seeking a highly skilled Food and Beverage Service Manager to lead our Conference and Events Operations team.The successful candidate will have a proven track record in managing food and beverage operations in a large hospitality events environment, with excellent leadership and...


  • Brisbane, Queensland, Australia Accor Full time

    About Pullman & Mercure King George SquareA luxurious 438-room twin towered hotel offering a sanctuary for leisure and business travelers, conveniently situated in the heart of Brisbane CBD.We are seeking an exceptional individual to join our team as a Porter.Your Key Responsibilities:To be the primary point of contact for guests, ensuring an exceptional...


  • Brisbane, Queensland, Australia Grupo Mantra Full time

    Located in the heart of Palm Cove, a picturesque beachfront destination in Tropical North Queensland, Peppers Beach Club & Spa presents an extraordinary opportunity to live and work in paradise. This five-star resort boasts beautifully appointed accommodation, impeccable facilities, and breathtaking surroundings.We are seeking a highly skilled and personable...


  • Brisbane, Queensland, Australia Miller Leith Full time

    As a Luxury Retail Operations Manager with Miller Leith, you will have the opportunity to lead and inspire a dedicated team of sales consultants in a Gold Coast showroom. Your key responsibility will be to drive sales, manage inventory, and ensure that the showroom reflects the brand's signature aesthetic of luxury and sophistication.The ideal candidate will...


  • Brisbane, Queensland, Australia The Star Entertainment Group Full time

    About The Star BrisbaneThe Star Brisbane is a premier entertainment hub in the heart of Queensland's capital city. With its state-of-the-art facilities and luxurious atmosphere, it offers an unparalleled experience for guests.A Day in the Life of a Luxury Room AmbassadorAs a Luxury Room Ambassador at The Star Brisbane, you will be responsible for ensuring...


  • Brisbane, Queensland, Australia EssilorLuxottica Full time

    We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. As a pioneer in our industry, we have combined two centuries of innovation and human endeavour to elevate vision care and the consumer experience around it.Our Company is home to the most loved and widely-recognized vision care...


  • Brisbane, Queensland, Australia Fisher & Paykel Customer Services Pty Ltd Full time

    Delivering Exceptional Service ExperienceFisher & Paykel Customer Services Pty Ltd is a leading Australasian brand, renowned for its innovative and human-centered approach to appliance design. We strive to deliver solutions that meet the evolving needs of our customers, and we're seeking a skilled Service Delivery Expert to join our team.As a Senior Service...


  • Brisbane, Queensland, Australia Woolworths Group Full time

    At Woolworths Group, we're shaping the future of food and everyday needs. As a Customer Service Specialist or E-commerce Team Member, you'll play a vital role in ensuring seamless customer experiences.About UsWe're a leading retail company with a proud history of serving customers across Australia and New Zealand. Our mission is to create better experiences...


  • Brisbane, Queensland, Australia Echo Entertainment Group Full time

    Unlock Your Potential as a Luxury Hotel Operations ManagerAt The Star Brisbane, we are seeking an experienced Luxury Hotel Operations Manager to join our team. This is an exceptional opportunity for a driven and results-oriented individual to lead the Front Office team in delivering exceptional guest experiences.About the Role:We are offering a competitive...


  • Brisbane, Queensland, Australia The Just Group Full time

    About Peter AlexanderPeter Alexander is a luxury retail brand that offers exclusive, unique, and high-quality products as creative director.


  • Brisbane, Queensland, Australia Brand Collective Full time

    Job SummaryWe are seeking a highly motivated and experienced Luxury Retail Team Lead to join our team at Brand Collective. This is an exciting opportunity to lead a dynamic team in a boutique retail environment and drive sales growth while delivering exceptional customer service.