Customer Value Analyst
3 days ago
About Us
Sportsbet Pty Ltd is a leading online sports betting and gaming company that is committed to delivering exceptional customer experiences. Our purpose is to 'Bring Excitement to Life' for our customers, and we strive to achieve this through our commitment to fun, challenging the status quo, and living our values.
Our Culture
We are a global player with a strong presence in Melbourne, Sydney, and Darwin, and we are proud to be a significant contributor to the Australian economy and Australian racing and sporting codes. We are committed to having a positive impact in society by supporting our customers, our communities, and our employees.
Our Commitment to Responsible Gambling
We are dedicated to responsible gambling and have a wide range of initiatives and tools in place to support our customers. We were recognized as one of the Top 25 Companies for our focus on career development and acknowledged as one of the Top 10 Workplaces for Women through Work180.
About the Role
We are seeking a highly skilled Value Analyst to join our Value Team, which is responsible for the design and implementation of our Customer Generosity Program. As a Value Analyst, you will play a critical role in the development, implementation, and evaluation of key Customer Generosity initiatives and investment.
Key Responsibilities
- Deliver compelling and timely analysis to guide investment decisions and strategy development for Sportsbet's customer generosity program
- Help design and implement experiments end-to-end, including test setup and post-test performance reporting
- Perform ad hoc duties, including producing customer lists for various campaigns
- Make important contributions to cross-functional project involvement and operational duties
About You
We are looking for a highly skilled and experienced Value Analyst who has a strong background in data analysis and customer insights. You will have a proven track record of delivering high-quality analysis and insights to inform business decisions. You will also have excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
What We Offer
- A competitive salary and generous performance-based bonus
- 25 days annual leave (a whole extra week of holidays)
- Genuine flexible working and remote working policy with a $1050 work from home office allowance
- Development budget to send you to conferences, events, courses, and other learning opportunities
- Weekly concierge service, including free massages, manicure/nail appointments, and daily fresh fruit
- Free breakfast, sparkling water, and Kombucha on tap in the office
- Tailored career development programs with a yearly tools down day to focus on goals
- End of trip facilities with an onsite table tennis and pool table
- Access to our employee assistance program and a Circle In membership
- Progressive return to work benefits for your first six months back
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