Customer Success Business Analyst

1 week ago


Melbourne, Victoria, Australia UST Global Full time
About the Role

We are seeking a highly skilled Customer Success Business Analyst to join our team at UST Global. As a key member of our organization, you will play a critical role in analyzing business needs and recommending solutions to drive customer success.

Key Responsibilities
  • Analyze business needs and develop solutions to drive customer success
  • Collaborate with cross-functional teams to design and implement business solutions
  • Provide technical and product support to customers
  • Develop and maintain relationships with customers and stakeholders
  • Monitor and analyze system activity to identify areas for improvement
Requirements
  • Bachelor's degree in Business Administration, Computer Science, or related field
  • 2+ years of experience in a business analysis or customer-facing role
  • Excellent communication and interpersonal skills
  • Strong technical expertise and ability to explain complex concepts to non-technical audiences
  • Ability to work in a global team and adapt to changing priorities
What We Offer
  • Opportunity to work with a global leader in digital transformation
  • Collaborative and dynamic work environment
  • Professional development and growth opportunities
  • Competitive compensation and benefits package


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