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Senior Business Analyst

2 months ago


Melbourne, Victoria, Australia Australian Bureau of Meteorology Full time
About the Role

We are seeking a highly skilled Senior Business Analyst to join our Customer & Employee Experience Technology team at the Australian Bureau of Meteorology. As a key member of our team, you will play a critical role in supporting the delivery of key projects and leading the coordination of software and system changes for critical applications under the Customer & Employee Experience Technology portfolio.

Key Responsibilities
  • Project Support: Provide project support to the delivery of implementation projects and system changes, applying best practice business analysis methodologies to ensure successful outcomes.
  • Requirements Elicitation: Elicit business and system requirements and liaise with technical delivery teams and vendors to deliver outcomes.
  • Stakeholder Management: Facilitate stakeholder meetings to communicate updates and drive project outcomes.
  • Solution Design: Analyze and design solutions, working with product owners and architecture teams to document solutions that meet business requirements.
  • Change Management: Coordinate with technical delivery/development teams and vendors to manage software changes and releases.
  • Testing and Quality Assurance: Validate and test changes, working with users and testing teams to complete testing and support Testing and Quality Assurance through documentation of testable requirements.
  • Implementation Planning: Plan and execute implementation/cutover activities.
  • Risk Management: Evaluate planned system and software changes to minimize risk and operation issues, ensuring changes are documented according to IT Change Management processes.
  • Process Documentation: Document existing and new processes as required, promoting standard operating procedures and updating the team's knowledge base and delivery templates.
Requirements
  • Experience: Minimum 5 years' experience working in a business analyst role, with experience working on CBAP, Lean, Six Sigma, Waterfall and Agile methodologies.
  • Qualifications: Tertiary qualification in business or Information Technology.
  • Skills: Strong stakeholder engagement and management skills, proven ability to work collaboratively with cross-functional teams, strong analytical and problem-solving skills, excellent written and verbal communication skills, and strong business acumen.
About Us

The Australian Bureau of Meteorology is a world-leading meteorological organization that provides critical weather, climate, and water information to the Australian community. We are committed to delivering high-quality services and products that support the safety and well-being of Australians.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced business analyst looking for a new challenge, we encourage you to apply for this exciting opportunity.