Customer Relationship Officer

1 month ago


Hobart, Tasmania, Australia Bendigo and Adelaide Bank Full time

About Bendigo Bank

We're a community-focused bank that offers a unique blend of personal service and modern banking solutions. Our team is passionate about helping our customers achieve their financial goals and make a positive impact in their communities.

About the Role

We're seeking a skilled Customer Relationship Officer to join our team at the Community Bank Smithton branch. As a key member of our team, you'll be responsible for providing exceptional customer service, building strong relationships with new and existing customers, and identifying opportunities to grow our business.

Key Responsibilities

  • Meet customers' end-to-end banking needs, including transaction activities, consumer lending, and other financial solutions.
  • Develop and maintain strong relationships with customers and the wider community.
  • Actively engage customers to explore their needs and provide tailored solutions.
  • Stay up-to-date with industry trends and developments, and adapt to changing customer needs.
  • Work collaboratively with colleagues to achieve business objectives and support the growth of our community bank.

About You

We're looking for a motivated and customer-focused individual who is passionate about delivering exceptional service and building strong relationships. You'll have a strong understanding of banking products and services, and be able to communicate effectively with customers and colleagues.

What We Offer

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. You'll have access to comprehensive training and support, as well as a competitive salary and benefits package.



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