Customer Relationship Officer
1 month ago
About Bendigo Bank
We're a community-focused bank that offers a unique blend of personal service and modern banking solutions. Our team is passionate about helping our customers achieve their financial goals and make a positive impact in their communities.
About the Role
We're seeking a skilled Customer Relationship Officer to join our team at the Community Bank Smithton branch. As a key member of our team, you'll be responsible for providing exceptional customer service, building strong relationships with new and existing customers, and identifying opportunities to grow our business.
Key Responsibilities
- Meet customers' end-to-end banking needs, including transaction activities, consumer lending, and other financial solutions.
- Develop and maintain strong relationships with customers and the wider community.
- Actively engage customers to explore their needs and provide tailored solutions.
- Stay up-to-date with industry trends and developments, and adapt to changing customer needs.
- Work collaboratively with colleagues to achieve business objectives and support the growth of our community bank.
About You
We're looking for a motivated and customer-focused individual who is passionate about delivering exceptional service and building strong relationships. You'll have a strong understanding of banking products and services, and be able to communicate effectively with customers and colleagues.
What We Offer
We offer a dynamic and supportive work environment, with opportunities for professional growth and development. You'll have access to comprehensive training and support, as well as a competitive salary and benefits package.
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