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Aerospace Field Service Specialist
2 months ago
Collins Aerospace, a leading provider of mission-critical solutions for the defence and aerospace industries, is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing on-site technical support and troubleshooting for our government contracts division.
Key Responsibilities:- Provide on-site technical support and troubleshooting for various government contracts related to avionics systems, radio communications, and other defence-related equipment.
- Support testing activities within the program as required and liaise with key stakeholders to ensure that planned testing meet their requirements.
- Work collaboratively with the Technical and System Engineering Teams to establish testing/V&V priorities and ensure a joined-up approach for the System Integrator.
- Serve as the primary point of contact for clients, addressing their inquiries, providing solutions, and ensuring customer satisfaction.
- Manage and coordinate project activities, including equipment installation, configuration, testing, and maintenance, adhering to project timelines and requirements.
- Conduct training sessions for end-users and customer personnel, ensuring their proficiency in operating and maintaining equipment according to specified standards.
- Maintain accurate records of project activities, including technical documentation, service reports, and project updates. Provide regular progress reports to project stakeholders.
- Requires the ability to work independently as well as collaboratively within a team environment.
- Degree or Certificate IV or higher in Electrical Engineering, Computer Science, or a related field. Equivalent experience will also be considered.
- At least 5 years of relevant experience in field service engineering, preferably in the defence industry.
- Thorough knowledge of avionics systems, radio communications, and related technologies, including HF – VHF – UHF, Tactical Radio Systems, ARC-210, HF-9500, and military GPS systems.
- Ability to troubleshoot complex technical issues independently and as part of a team.
- Strong interpersonal skills, capable of effectively communicating technical concepts to diverse audiences, including clients and internal stakeholders.
- Experience with project management methodologies and tools, managing multiple projects simultaneously.
- Willingness to travel domestically and internationally for project assignments.
As a Field Service Engineer with Collins Aerospace, you will have the opportunity to work on a wide range of projects, collaborating with a talented team of engineers and technicians. You will also have access to ongoing training and development opportunities, as well as a competitive salary and benefits package.
Collins Aerospace is a recognised leader in the defence and aerospace industry, and we are committed to providing our employees with a challenging and rewarding work environment. If you are a motivated and experienced Field Service Engineer looking for a new challenge, we encourage you to apply for this exciting opportunity.
