Aerospace Field Service Engineer

3 weeks ago

Lane Cove West, New South Wales, Australia Raytheon Technologies Full time
Job Title: Field Service Engineer

Collins Aerospace, a leading provider of mission-critical solutions for the global defence and aerospace industry, is seeking a highly skilled Field Service Engineer to join our team.

Job Summary:

We are looking for a talented Field Service Engineer to provide on-site technical support and troubleshooting for our government contracts division. The successful candidate will have a comprehensive background in avionics, radio communications, and technical support, particularly within the defence sector.

Key Responsibilities:
  • Provide on-site technical support and troubleshooting for various government contracts related to avionics systems, radio communications, and other defence-related equipment.
  • Support testing activities within the program as required and liaise with key stakeholders to ensure that planned testing meet their requirements.
  • Work collaboratively with the Technical and System Engineering Teams to establish testing/V&V priorities and ensure a joined-up approach for the System Integrator.
  • Serve as the primary point of contact for clients, addressing their inquiries, providing solutions, and ensuring customer satisfaction.
  • Manage and coordinate project activities, including equipment installation, configuration, testing, and maintenance, adhering to project timelines and requirements.
  • Conduct training sessions for end-users and customer personnel, ensuring their proficiency in operating and maintaining equipment according to specified standards.
  • Maintain accurate records of project activities, including technical documentation, service reports, and project updates. Provide regular progress reports to project stakeholders.
Requirements:
  • Requires the ability to work independently as well as collaboratively within a team environment.
  • Degree or Certificate IV or higher in Electrical Engineering, Computer Science, or a related field. Equivalent experience will also be considered.
  • At least 5 years of relevant experience in field service engineering, preferably in the defence industry.
  • Thorough knowledge of avionics systems, radio communications, and related technologies, including HF – VHF – UHF, Tactical Radio Systems, ARC-210, HF-9500, and military GPS systems.
  • Ability to troubleshoot complex technical issues independently and as part of a team.
  • Strong interpersonal skills, capable of effectively communicating technical concepts to diverse audiences, including clients and internal stakeholders.
  • Experience with project management methodologies and tools, managing multiple projects simultaneously.
  • Willingness to travel domestically and internationally for project assignments.
What We Offer:

As a Field Service Engineer with Collins Aerospace, you will have the opportunity to work on a wide range of projects, develop your skills and expertise, and contribute to the success of our team. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Collins Aerospace is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity and promotes equal opportunities for all employees.

Please note that this job description is a summary of the main responsibilities and requirements for the position. It is not an exhaustive list of tasks and duties, and the successful candidate may be required to perform other tasks and duties as needed.

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