Senior Field Applications Specialist
3 weeks ago
Key Responsibilities:
- Provide training and customer support on instrument installations and upgrades.
- Develop, implement and coordinate training programs internally and customer workshops.
- Assist with instrument evaluations in the interpretation of results, instrument performance and report generation.
- Perform and assist with sales demonstrations. Provide customer information and support during sales process.
- Provide application and diagnostic support to the Field Service Department
- Provide feedback on market developments and customer needs/requirements to the sales team and assists in implementation of account development plans to improve customer retention
Essential Requirements:
- Prior experience (equivalent to 5+ years) working in the clinical diagnostics industry as a medical scientist in a haematology laboratory
- Tertiary qualifications in Science or equivalent
- Hold valid and current driver's licence and passport
- Unrestricted Australian working rights.
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