
Branch Operations Manager
2 days ago
About the Role:
">This is an exceptional opportunity to lead a dynamic industrial branch, managing a diverse portfolio of B2B customers and driving new business opportunities.
This hybrid role combines people leadership, branch operations, and technical sales, ideal for someone who enjoys variety and works well in a solutions-driven environment.
Key Responsibilities:
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- Take ownership of customer relationships, revenue, and branch operations">
- Provide expert guidance on products including castors, trolleys, and conveyors">
- Conduct product demonstrations and offer tailored recommendations to meet customer needs">
- Lead and manage a small team across customer service and warehouse functions">
- Maintain high standards of stock control, merchandising, and store presentation">
- Handle quotes, orders, and administrative tasks with accuracy">
- Achieve key metrics related to sales, customer service, and operational efficiency">
Required Skills and Experience:
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- Previous experience in Store, Branch, or Retail Management">
- Strong background in B2B or industrial sales environments">
- Excellent communication skills with customers from trades to senior management">
- Technically minded with a willingness to learn a specialised product range">
- Leadership skills with the ability to manage both strategic and hands-on tasks">
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